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Workplace Communication

Leading By Listening

Discusses the rewards of listening to others while leading them. An important attribute of a good leader is their ability to listen.


Great Communicators Think Differently

Have you ever said something you later regretted? Or, have you ever said nothing when you needed to speak? People commonly say nothing or the wrong thing when they are afraid the communication will be misperceived. Your elders were right, it's all about thinking before you speak. This article will show you how.


The Effective Executive

There is no argument that today's executive is effective to the degree that he or she is able to communicate with other people. The executive has to be able to speak to other people--one-on-one or one-on-many--in terms other people appreciate, in ways that move and motivate them, and in words and tones that are credible and non-menacing.


How To Communicate in a Global World

Canadians are increasingly part of a global world. Canada itself is a fascinating mix of different cultures and ethnic backgrounds. This diversity brings a richness that offers opportunities for both occupational and personal growth.


The Six Types of Bullies in the Workplace

They don't sport horns or have flames spewing from flaring nostrils - at least not at first.


Are You Asking the Wrong Question?

You're careful about asking open-ended questions to get the best possible answers - but somehow the results you want, the changes you'd like to see happening, just aren't there. You're probably asking the wrong question!


My Manager Doesn't Like Me

Do you and your manager find yourself at odds with one another on a regular basis?


I Loved What You Said So Much That I Forgot to Pay Attention

Miscommunication can cost you dearly. Here are some quick tips for better listening when you feel like jumping into a conversation when maybe should have bit your tongue.


27 Email Pet Peeves That Cause Stress in the Workplace

We all know that if left unchecked, spam can drive you nuts, but what about the email messages from people you either want to or have to hear from? Are there some things they're doing that make you swear at your computer screen every time you hear from them? An email expert sprinkles humor throughout a list of pet peeves that also contribute to email overload. Which ones are you guilty of? Which ones drive you crazy too?


An Analysis Of French And Polish Communicative Styles - Doing Business Within A Borderless Europe

With a growing borderless European Continent there are many issues to consider on this march to a unified super-state. Each country (approximately 52) traditionally has its own values, beliefs, customs, and identity as well as its own language and style of communication. A monumental challenge in creating a single-state will be to combine or merge all of these national traits into a harmonious, unified nation. This article aims to compare and contrast the respective communicative styles of both French and Polish highlighting areas of similarity and possible conflict and relating the issue to the wider European context.


Are You Being Bullied At Work?

The bullies of the school yard have become the bullies of the workplace. Imagine working for someone who has perfected their bullying behavior and are now your supervisor!


10 Applications for Stories in the Workplace

Stories are more than just cocktail party conversations or nice additions to after-dinner toasts. They are an extremely effective tool of influence and persuasion in the workplace. In fact, they are the very means by which we impact others. If you aren't using stories in the workplace, you are missing out on a key ingredient to help you attract, retain, and manage your employees.


To Whom Do You Think You're Writing?

When writing business documents, it is never about you, the writer. It is always about the reader. You must write from the reader's point of view.


International 0800 Numbers

The world is truly getting smaller and telecommunications is one of the principal reasons for this


Language Services

If you find yourself in a position where you need to get professional translation services, consider using translation companies specializing in translation and language services. Read on to find out why.


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